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I just purchased my second pair of running shoes from Track Shack and, I have to say, I doubt I'll ever go anywhere else for athletic footwear. The level of service and knowledge base of the staff is incomparable. During the first visit last Christmas, Kerrie showed me several different options that would work for me and my flat feet; she was extremely knowledgeable and took the time to explain why shoe structure/choice matters for certain impact-phenomena when running and I ended up leaving with a great pair of shoes! This most recent visit proved slightly more challenging, but Matt could not have been more patient, helpful, and stabilizing when I started to feel overwhelmed and frustrated that nothing fit quite the way he/I thought it should. (It was The Shoe-Bachelorette and I couldn't find 'The One'!) However, Matt maintained a superhuman level of grace and awesomeness, by which - grounded in experience and expertise - he eventually found the perfect suitor (shoe-tor? if you will... 😉) and I fell in love, with my Brooks Adrenaline GTS 17s. Thank you all for being the gold standard of service excellence.