Just a few words....I am from Louisville, KY and like to seek out local running stores in my business travels; I came in last week - was greeted by Betsy, and we talked for 30 minutes (running and non-running alike). I felt welcome from the get-go....I was turned over to Andres and told him what I was after (a Brooks Ghost and Flow runner, but intrigued by the new New Balance FreshFoam 980\'s....I ended up leaving with some 890v4 and love them (s well as a Track Shack tech shirt).... Enjoyed the visit and will be back when in town. You guys have a great store and great people who work there (and I was amazed at how many staff and customers were in at 10:00 on a Tuesday am....I said something to Andres about how busy it was, and he told me that it was actually not up to par - impressive!